• Communicating your character: People want to know who you are, what do you stand for, and what are your values.
  • Honor the room: Though it’s a politician’s phrase — whenever you meet with people, online or in real life, they want to know that you are aware of who they are and how much you appreciate their work.
  • Decide decisively: Clocks are moving faster. Problems are surfacing more quickly. Customers are more willing to change, especially in the era when the cost of switching is quite low. Think on your feat.