The South Central Railway (SCR) and Indian School of Business (ISB) have entered into a memorandum of understanding to collaborate in capacity building and research.
As per the MoU signed in Hyderabad on Tuesday, the two entities will cooperate to host a leadership lecture series by faculty of ISB, and capacity building workshops to train and update officers of SCR in areas such as performance management, strategy management and change management.
They will also undertake collaborative research on issues including brand capitalisation, customer satisfaction, operational efficiency and business innovation, according to a release.
Delivering the first lecture of the series, Rajendra Srivastava, Dean, ISB, said research, inquiry and managerial action were the key elements that enable multi-disciplinary thinking to build an organisation. The Railways should take on competition by means of coming up with plans that match customer needs, he added.