Robotics and artificial intelligence are starting to creep into every aspect of our lives. This includes business and automation. In this article in McKinsey and Company , Xavier Lhuer, an associate principal in McKinsey’s London office, speaks with Leslie Willcocks, professor of technology, work, and globalisation at the London School of Economics’ department of management, on robotic process automation or RPA.
According to Leslie, RPA takes the robot out of the human and is the future. He explains that it takes away from the physical tasks that don’t need one to think. Check-out the article for more.