The first business conclave of the academic year 2018-19, organised by the Placement Committee of XIMB-XUB, took place at Xavier Institute of Management, Bhubaneswar on July 7. The topic of discussion was ‘Building trust for organisational growth’.
The conclave facilitated the congregation of scholars and practitioners, experts in their domain, to deliberate and contribute towards the importance of building trust and how it is the stimulus needed to accelerate growth regardless of the prevailing economic climate.
Amit Basu (ED (RS), ER, IOCL) was the first speaker. According to him, talented people and values promote organisational growth via trust amongst themselves. He emphasised the need for congruency amongst the team leaders at an instance of disapproval. He ended his delivery with, “Trust is going to be the new leadership mantra in the days to come.”
The next speaker was AC Ghosh (CGM (HR), ER, IOCL). He directed his speech towards the petroleum industry and cited relevant examples to emphasise his opinion. He stated the importance of customer feedback in building trust in any organisation. He also opined that grievance redressal helps in building trust and relationship, and also adds value to the customer. “This five-letter word will become the base of management and the new management mantra,” he said.
The third speaker was Basant Kumar Thakur (Director (HR), NALCO). He advised future managers in the audience to have respect for each other as well as the employees, for optimum results for the organisation. He emphasised the importance of employees in any organisation and stated that the HR policies should always have the goodwill of employees as their priority. He quoted, “Trust is the lifeline and catalyst of any organisational relationship.”
Sebastian Joseph (GM (HR), NTPC Limited) was the final speaker. According to him, trust is built on the foundation stone of awareness, and that its meaning varies on the basis of different situations and contexts. He shared some valuable tips, on how to build trust in any organisation, learnt from his extensive industry experience. He reiterated the fact, “Trust is the most important aspect of any organisation.”
Amar KJR Nayak (Professor, XIMB; NABARD Chair Professor) served as the moderator for the event. He ended the session by sharing his perspective of public sector employees. He emphasised the importance of inter-trust as well as intra-trust for an organisation. This was followed by an interactive Q&A session and panel discussion.