05 October 2016 12:54:24 IST

Writing a rejection letter

Passively ignoring a person is considered rude

Rejection letters aren’t easy to write but it must be done. “Whether you’re telling a job candidate that he didn’t make the next round, an entrepreneur that you’re not going to fund her project, or a vendor that you no longer need his services, these are emails most of us dread crafting,” says Sarah Green Carmichael, senior editor at Harvard Business Review .

What’s worse than a badly written rejection letter is stone-cold silence. According to research by Linus Dahlander at ESMT and Henning Piezunka at INSEAD, when organisations take the time to explicitly reject (rather than just passively ignore) ideas, it increases the engagement of the crowd.

To read how to write a good rejection letter, with samples, click here .