The Indian Institute of Management, Kozhikode, in collaboration with WileyNXT, Wiley’s innovative learning solution for new and emerging technologies, has announced the launch of three executive programmes — advanced management certification in transforming customer experience with AI and design, blockchain and AI for Fintech, and services and supply chain transformation.
Early adoption of AI
Artificial Intelligence (AI) is increasingly used in customer relationship management. According to Gartner, by 2020 consumers will manage 85 per cent of their relationships with the enterprise without a human intermediary. To lead innovations in AI, the C-suite executives will have to apply design to fast-track their AI adoption process.
Besides, data breaches in financial service industry also increased the use of blockchain technology that provides security in a decentralised and user-friendly platform. With blockchain’s cryptographic algorithms, fraud and attack can be considerably reduced, making digital transactions more secure. Sectors such as manufacturing, retail are also looking for ‘smart’ification of processes and supply chain, powered by AI, design, IoT and blockchain to drive cost efficiencies.
Tackling challenges of the post-Covid world
Each programme is designed for professionals in the domain of technology, data, marketing and supply chain, in a wide array of sectors such as fintech, manufacturing, IT, retail or service industry. These programmes will offer a joint certification from WileyNXT and IIMK along with executive alumni status to the participants.
Announcing the tie-up, Prof Debashis Chatterjee, Director, IIMK, said “Artificial Intelligence and Blockchain have the ability to revolutionise the banking sector and strengthen security. The current Covid crisis combined with rising security and privacy issues, has intensified the need to foster 21st CE skills to meet the emerging challenges of a post-Covid world.”
Building future leaders
Vikas Gupta, Managing Director, Wiley India, said: “These rigorous certification programmes are meant to equip professionals with industry 4.0 skills, to build leaders in blockchain, AI, and design. In response to the impact of emerging technologies in every profession, WileyNXT strives to offer most comprehensive and job role mapped courses by covering a wide-range of subjects.”
The eight-month intensive course will provide experiential learning and masterclasses by expert industry leaders.